Gone are the days when distribution to customers meant simply dropping off a container with the product - today, specialists are needed to deliver specialty products.
Providing a complete solution involves delivery of solvents and take-back of waste, respecting legislation and assisting customers. This requires distributors with knowledgeable, skilled and committed manpower.
It is the ability to provide a timely service with regard to delivery of the solvent and removal of waste and, more importantly, to provide the customer with know-how and experience.
This includes having a clear picture of the various steps involved in and the requirements of the cleaning process.
Distributors generally have direct contact with customers and must therefore be able to provide the necessary answers to queries within their expertise. The distributor has to be able to assist the customer on a range of technical issues and best practice solutions.
Fulfilling these requirements means the distributor works in close relationship with the supplier of solvents, the producer of cleaning equipment and waste management companies. Additionally, distributors need to keep up to date with the legislative framework and keep in contact with relevant associations.
Furthermore, they are required to follow the Responsible Care® guidelines as proof of their commitment and are audited against the Appendix for Chlorinated Solvents of the ESAD program or similar programs.
For more information please contact our partners for CHEMAWARE™